Feature Suggestions
This forum is where you can submit ideas you may have for future improvements to our software systems. All ideas submitted are received and read thoroughly and repeatedly. We do not provide individual responses or detailed status updates on feature suggestions, but all your ideas are valued and considered. Some ideas take just a few days, some will take years, and some may not happen, but they all start by submitting them here. Any ideas you have are welcome!
365 results found
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1 vote
This is not a feature request. If you need technical support use Get Help > Option #4 to open a new support ticket.
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1 vote
Currently our training is provided to your system administrator who is responsible for distributing that to their organization. This is mostly because every organization runs their system differently so it is difficult for us to train all user individually since we are often not involved in the day-to-day use of your system and the scheduling tendencies of your organization. We gladly provide free support and training to all system administrators. We do work hard to create multiple tutorials, system notifications, videos, support topics, manuals and other self-help tools available to you whenever you have a question on how something works and will continue to develop these in the future. However, most of our tools will either be direct training to system administrators only or self-help tools to the rest of the user base. Thanks for the idea.
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Add Cacneled game info to text messages
Add cancled game information to text message alerts. It's importing for officials in route to know which game is being canceled without having to pull over and log into HWR.
0 votesUnfortunately, this is not possible. Text messages are limited to only 140 characters of information. This is a limit imposed by mobile carriers, not us. So we simply do not have enough room to include that information in text messages. We do, however, include the information in the email notification that is sent out as well so users who receive email on their phone will have the information at their fingertips without needing to login.
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1 vote
This is a question for your scheduler, we have nothing to do with this. Thank you.
MARK
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Schedule Filter
Straigten out schedule filter feature which doesn't work properly
1 voteThere are no issues we are currently tracking or that have been reported on the use of the schedule filters. If you are having trouble with them, please open a support ticket by using Get Help >> Step #4 with a detailed explanation of the issue(s) and we can have someone look at it immediately for you. In the meantime, this isn’t really a new feature request, so we are declining the idea. Thank you.
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Auto decline if unaccepted past 72 hours
Automatic decline a game if that game hasn't been accepted within 72 hours of it being published. We have people that leave the game unaccepted till the last min. I usually have to call them to see if they are doing it.
1 voteThis exact feature already exists and is available in your System Settings.
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1 vote
We have decided not to incorporate this feature, mostly due to space limitations. The reminders box is present on both the desktop and mobile versions of the system. Including day of the week and venue would overcrowd the reminders box in our opinion. The intent of the reminders box is to provide a short and right to the point reminder and allow you to pull full information from the main location – in this case, the schedule page. Thank you for the idea, though.
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google calendar
Did you remove this feature ?
1 voteWe have not made any changes to this feature and it is still readily available and used by many.
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Update availability automatically based on your Google Calendar
You already provide for syncing TO Google Calendar.
One great addition to this, albeit not trivial, would be to use the data in your Google Calendar to automatically set your availability.
You could allow for rules to be user defined.
So I could say, if I have an event in my Google Calendar, I'm not available 2 hours before or 2 hours after.
This would help, a lot!
35 votesUnfortunately, we will likely not be incorporating this anytime in the near future due to the complications that can arise from this option. We’re going to keep the idea, though, because we like it and hope someday we can make it happen. Thanks!
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A way to merge Calendar from competitors website
A way to merge your competitors availability Calendars and HorizonWebRefs calendar
1 voteAlthough this is a great idea, our competitors are not so willing to allow us to create a feature like this. We’ll keep this in the back of our minds, however, we’re declining this idea since the reality is that we will most likely not be able to create a feature like this. Unfortunately, it is beyond our control. Thanks for the idea.
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Help
cant get into system password
1 voteThis is not a feature request. Password retrieval is on the login page at http://my.horizonwebref.com
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Change availability once games are assigned
If I have a assignment on a saturday at 10 am and If I have to change my availability Because I am asigned another game for 5 pm that same day (not through Horizon) cannot make myself unavailable and end up declining games.
1 voteThis feature already exists and is controlled by your scheduler. Your scheduler can turn on/off this feature at their discretion so you would need to contact them about their preferences in running your organization. Hope that helps.
TREVOR
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Mobile version
I would like to see a mobile version of Horizon Ref Web.
1 voteThere is already a mobile version of our system and has been one for quite some time. It will generally automatically take you there if you’re using a widely recognized mobile device like an Android, iPhone, Blackberry, Windows Mobile, or similar device. If not, there is an option at the bottom of the page to manually use the mobile version. The mobile version can even be used on a desktop computer if you wanted, although it’s not recommended.
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Flashing banners
Any thing that flashes at you is irritating, I suggest using colors to catch the eye instead.
1 voteAt this time we only use flashing in two locations for System Updates and System Reminders, both of which we consider essential information. We’ll look for alternative options in the future, however, at this time we find the flashing to be the most effective for getting the attention of all our users, when necessary. Thank you for the idea.
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Changing availability after accepting a schedule game
I was assigned a game and I wanted to block out my availability for the remainder of the day and it doesn't appear that I can do that. Not having the ability to modify my availability for a day that I have an assigned game seems insufficient. Some weeks after being assigned a game I may not want to be available for any more games. When I'm assigned a game how does that effect my availability?
2 votesThis feature actually already exists, however, it is controlled by your scheduler. If you are not permitted to change your availability after being scheduled, it is because your scheduler is not allowing you to do so. They do have the option to lift this restriction, but it would be at their discretion. Hope that helps.
TREVOR
Technical Support -
1 vote
Some games require a direct reason when declining a game. Additionally, declining a game should be a rare occurrence when using the system properly, as you should almost never get a game you don’t want. To deter users from simply forgetting to update their calendar, blocks or other areas we are declining this idea as we don’t want to make it easy to decline games. We would prefer that users use the tools available to avoid having to decline games at all. Thank you for the idea, though.
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import games from a g-mail calendar
Our youth association is using g-mail schedules for the various levels. Is there a method of importing these into our system?
7 votesUnfortunately since there is much more information needed when scheduling games we have decided to decline this idea at this time. We will keep it on our radar if we can determine an easy way to accomplish this in the future. Thank you for the idea.
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allows viewing game data of any game even if games have not been accepted/declined.
I would like this option to be able to see who are the other assigned officials whether or not they have accepted or declined the game.
1 voteThis feature already exists and is controlled by your scheduler. You’ll need to talk to your scheduler if the feature is not enabled.
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iPad/Android App
An app that allows mobile devices to access horizonwebref. Doesn't necessarily need the entire interface but an app that gives access to schedule, members roster and school addresses would be helpful.
3 votesThere is an existing idea that is identical to this one already in the feature request list. Please vote on the existing idea instead of creating a new one. Thank you.
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Game Details
My Game Details Pop-Up has a very small width set, and I must scroll left and right constantly to read the information. It would be nice to have it as wide as this feedback request pop-up...
3 votesThe game details page takes on 90% of the screen width at this time, so it is quite large. If you are experiencing trouble with this, please open a help ticket using Step#4 of the Get Help option. Thank you.
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