Better User Groups
Now that you have auto-assigning functionality (still love where you're taking this), it might make sense to look at how groups are created and managed.
For instance, I use groups for the auto-assigning.
I have 6 different groups that represent the highest levels an official can do -- each official belongs in one group only.
Right now, there doesn't seem to be a way to see who is in what groups, and find officials that we haven't yet placed in a group for auto-assigning purposes.
It would be great if there was a screen or a way to see all the groups a user belongs to, and quickly & easily remove and add them to another group.
I think the introduction of auto-assign has elevated the importance of groups.
Thanks.
This has been completed. You may now view all the groups that a user belongs to by clicking on their name and viewing their Mini Profile. This will display a list of all their group memberships. Additionally, we’ve now also provided an option in the Contact Groups section for you to view a list of all the officials that are not currently in any contact groups and quickly add them to a contact group so no one falls through the cracks. A System Update will be published with further details. Thank you.