How do I know what my username and password is?

← Account Login
Usernames and passwords are automatically issued when you are added to our system for the first time.  The system will generate a temporary username and password for your initial login and send that to you along with the welcome email from your organization.  Upon your initial login, you will be required to choose a new password.  The temporary password you were issued must be changed.  You can keep the temporary username our system issues, or choose a new one - that's up to you.  At a minimum, you must choose a new password that is rated GOOD or STRONG by our password strength rating system.   If you lost your welcome email or forgot your username or password, you can request a new email by using the password reset option on the login page or at https://horizonwebref.com/forgot

Your welcome email will be one of two possible emails, depending on if you are already a member or not.  Here's what they look like:

NEW MEMBERS:


Subject:  Welcome to HorizonWebRef.com





EXISTING MEMBERS:


Subject:  New Association Membership at HorizonWebRef.com

Account Login

  1. How do I know what my username and password is?
  2. How to reset your username/password
  3. Registration Instructions
  4. I received a failed login attempt notification, what do I do?
  5. How to choose a safe password
  6. What web browsers can I use?
  7. Changing Personal Information
  8. If I am a member of multiple organizations do I need multiple usernames/passwords?
  9. How do I change my username or password?
  10. How do I have 2 accounts merged?
  11. Change Email Address
  12. How to remember my login
  13. I can't see the Human Verification CAPTCHA box?
  14. How to Import Multiple Contacts into Outlook 2013 From a Single vCard File
  15. Someone from my organization deleted me, what do I do?
  16. I have been locked out, what do I do?
  17. 403 Not Allowed Error
  18. What Does ##### Mean in Excel?
  19. How to swap your primary & secondary email address
  20. Why do I need a Verified phone number?
  21. Can 2 officials share the same phone number?

Feedback and Knowledge Base

(thinking…)