How do I purchase & add more user licenses?

← Administration
User with Assignor (Scheduler) permissions or Administrator permissions may purchase & add additional Add-On User Licenses to their subscription using the Add Licenses option directly on the system at the top of the grey navigation menu. This option is a green plus symbol () that can be found at the top of navigation menu as well as on the Subscription tab within your System Settings.  It is also available on the Add User page.


What is the cost to add licenses?

Full & current pricing information available at https://horizonwebref.com/price
  • Additional licenses can be purchased in groups of 5 licenses
  • Pricing is based on the pricing package you purchased at the beginning of your subscription term
  • Additional license discounts are not available during the middle of your subscription term
    i.e. if your package includes a $5.00/ea. license cost, any additional Add-On User Licenses you purchase will also be $5.00/ea. regardless of whether you buy 5 more or 5000 more.
  • Licenses are not pro-rated and will expire at the same time as the rest of your subscription
  • The opportunity to change subscription packages and receive license discounts exists only at the time of your original purchase or at the time of your subscription renewal
  • Subscription package changes are not permitted after you purchase your subscription or after you complete your renewal until the end of your current subscription term.

Administration

  1. User Permissions Explained
  2. How do I add users?
  3. How do I purchase & add more user licenses?
  4. How do I add another administrator?
  5. If the user doesn't their receive initial welcome email, is there a way to resend?
  6. How do I add officials to my system if they don't use the internet?
  7. Is it possible to have 2+ individuals set up with administrator permissions?
  8. How can I edit my System Settings?
  9. Where do I go to make the renewal payment for my organization?
  10. How do I remove an official from my organization?
  11. How do I change the "current season" ?
  12. Who is able to send "Message from the Administrator"?
  13. Can I reset the game counters?
  14. How can a supervisor view all assignments?
  15. Can a user be both an official and a coach?
  16. Erase / Remove users from your system.
  17. How can I add someone into my organization who already has an account from another organization?
  18. Email is undeliverable for registration
  19. Can I access usernames and passwords for our member officials?
  20. Can a Contact Group be edited to add or remove individuals?
  21. Can I create groups of users for emailing or scheduling?
  22. Why is a user account "inactive" ?
  23. Can I delete old games from the system?

Feedback and Knowledge Base

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