Availability System

The system defaults to UNAVAILABLE if you do nothing.

You can update your availability easily by altering individual days or with ONE CLICK by using the recurring availability adjuster. There is a link located above the calendar that will allow you to set a pattern of availability for up to a year. Want to change ALL your availability to AVAILABLE ? Use the recurring availability adjuster! You don't have to click every day individually.

Why is it defaulted to unavailable?
HorizonWebRef.com researched this topic extensively before deciding a suitable course. When the availability is defaulted to unavailable, the Scheduler's job becomes much easier. We understand that this may make a little more work on the part of individual Officials, however, a little more work by each Official is better than a LOT of work by 1 Scheduler. Here's how it works: If the availability is defaulted to UNAVAILABLE, when the Scheduler views the list of available Officials, he/she knows 100% that the Officials on this list are in fact available, because they specifically set it that way. On the contrary, if we were to default the availability to AVAILABLE, this creates a doubt for the Scheduler. When viewing the list of available Officials, the Scheduler cannot tell whether an Official is actually available, or if they simply FORGOT to update their calendar. In this instance, the chance of turnbacks and declined assignments increases enormously, as at least 85% of users have forgotten to update their calendar at one time or another. We choose to set the system to default as unavailable so that the Schedulers may reward Officials who help make their job easier by keeping their calendars up to date. Officials who keep their calendars up to date will generally be given first priority when receiving assignments. In our study, 45% of assignments were turned back or declined when availability was defaulted to available. Conversely, less than 5% were turned back or declined when the system was defaulted to unavailable. We hope this clears up some questions.

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