Notifications

The system sends numerous notifications regarding various events on the system.  The notifications below are the most commonly received:

**TEXT MESSAGES**  Please note that you can change the time of the day that text messages are allowed to be received through your Personal Profile, otherwise the messages will be sent either immediately or at 6:00am; based on the settings below.

Assignment Reminder: Sent 3 days prior to your game by email around 6:00am, local time of your system.
Assignment Today:  Sent the morning of your game by email around 6:00am, local time of your system.  Text message available also.
Game Confirmation Required:  Sent immediately once new assignment(s) are received by the user by email and text message (if subscribed)
Game Removed:  Sent immediately once a user is removed from assignment(s) by email and text message (if subscribed).
Game Cancelled:  Sent immediately once a game/event gets cancelled by email and text message (if subscribed).
Unaccepted Assignment Reminder:  Sent daily by email around 6:00am, local time of system, whenever a user has unaccepted assignments.
New Message Posted (Administrator):  Sent immediately when your system's owner/administrator posts a message, by email.
New Document Uploaded:  Sent immediately when a new document is uploaded to your system, by email.
New General Memo Posted:  Sent immediately when a new Memo is posted for viewing, by email.
New Game Note Posted:  Sent immediately when a new Game/Event note is posted for viewing, by email.
New TBA Requests:  Sent immediately when new TBA Requests become available, as posted by the assignor/schedule;  by email.

New Travel Accommodations:  Sent immediately when your assignor/scheduler adds a hotel, rental car, or flight to your games/events, by email.
Forum Reply Received:  Sent immediately when a user replies to a forum that you are involved in discussion with, by email.
New User Requests Access: Sent immediately to ADMINISTRATORS ONLY when a new users registers for your system, by email.
TBA Response Received:  Sent immediately to ASSIGNORS ONLY when a response is received from one or more of their TBA Requests.
Game Declined:  Sent immediately when a user declines a game/event; by email.

There are hundreds more reminders and notifications that the system may send based on numerous settings and actions the user may need to take.  These are just the most common reminders.  You can see a more comprehensive list of all system notifications at this support article.

Help for Officials

  1. When I put my availability on the calendar, how do I save?
  2. How do I decline a game?
  3. How can I change the hours of availability after a game is already accepted on that date?
  4. Update your availability after being assigned on a date
  5. Tracfone / Straight Talk Text Messaging
  6. How do I set preferences for locations or age groups I want to work?
  7. How do I get edit a game report I submitted?
  8. Can 2 officials share one email address?
  9. What mobile carriers do you support for free text messaging?
  10. Can I un-decline a game and change my response to "accepted" ?
  11. How do I enter my birthday if I'm younger than 13 years old?
  12. Can the availability calendar be edited once it is set?
  13. How do I turn back an accepted game?
  14. How do I accept a game assignment?
  15. I declined an assignment inadvertently, how can I change it to accept?
  16. How do I change what time text messages are sent?
  17. For my new assignment, I only see an "Accept" icon. There is no "Decline" icon. How do I decline a game?
  18. How far out can we get the availability calendar?
  19. Can a Contact Group be edited to add or remove individuals?
  20. Can I create groups of users for emailing or scheduling?
  21. What are the steps to turn back a game?
  22. How do I send an email to a contact group?
  23. How do I find the partner I will be working with?
  24. Exporting your schedule to Outlook, Yahoo and other external calendar programs
  25. How do I Accept or Decline games on my schedule?
  26. After I have accepted a game how do I give it back?
  27. Notifications
  28. Availability System
  29. How do you file game reports?
  30. How to swap your primary & secondary email address
  31. How do I know what my username and password is?
  32. Availability Calendars for multiple organizations
  33. What does the Game Confirmation email look like?
  34. What does the "Assignment Today" email notification look like?
  35. What does the "Assignment Reminder" email notification look like?
  36. How to subscribe to iCalendar on iPhone / iPad ?
  37. How to give away a game to another official...
  38. What is Availability Locking?
  39. My availability calendar is set, but my scheduler still sees me as unavailable?

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