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Getting started as an Administrator

So much to learn, but don't worry. Learning a new software system can be overwhelming. We have a lot of options available, but you generally don't need them all right from the start. It's best to start basic and gradually expand as you start to get comfortable with the system. This series of emails will help get you acquainted with your new system and help guide you through the setup process and provide some valuable tips on how most organizations like to operate their subscriptions and what features they find most beneficial.

Chat is Awesome!

The fastest and easiest way to get help as a new subscriber is to use the Chat option that appears in the lower right corner of every page. It's generally available Monday-Friday from 9am to 5pm ET. You can connect instantly with our staff, and they will already know who you are and what you're looking at, so you can fire off a quick question and get an answer as you're browsing your new system.

Your Personal Account

You'll first need to set up your personal account with a permanent secure password, specify your personal contact information and verify your identity by receiving a phone call directly from the system. The system will walk you through all the steps and will let you know if you've missed something when you try to submit. We know that having a very secure password can be annoying sometimes, but it is very important. If you need help choosing a secure password, see this help article.

System Settings

The first subscription setup page you'll see is the System Settings page. This is the brain of your subscription. You'll want to spend some time reading through all the options here and come back frequently in your first couple weeks to review what settings you've selected. This is where you can turn on or turn off all the options we offer. The system will start with a pretty basic structure with only the features that nearly all organizations use turned on. If you're not sure what something means, hover your mouse over the help icon  to get an explanation. Feel free to contact us if you need more info or can't find a setting you're looking for.

Data Input

Once you've saved your System Settings, you'll then need to move on to data input. This is where you'll add your locations, fee structures, teams, leagues, officials, etc. You should try to complete all the items listed in your Reminders box on your Members Home page. Ideally, you should try to keep your Reminders box empty. You don't need to do all these in one sitting. Feel free to start a few and come back to it if needed.

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