Receiving email to Hotmail or Outlook accounts...
- Whitelist our email domain and addresses using the whitelist instructions listed at this link.
- Contact Hotmail / Outlook online support using this link.
- Contact Hotmail / Outlook phone support at +1 (800) 642-7676
Hotmail Whitelisting
- Open your mailbox and click the gear icon (upper right hand corner).
- Choose Options from the menu
- Scroll down to the "Junk E-Mail" section.
- Select the “Safe Senders” link.
- Copy and paste the domain names and email addresses from this support article into the dialog box titled “Enter a sender or domain here”.
- Click the “Add” (+) button to the right of the dialog box.
- You should also check the "Blocked Senders" list to make sure that our addresses or domains are not listed there. If they are, remove them.