I can't see the Human Verification box?

The Human Verification system is known as reCAPTCHA and is provided by Google.

Most problems occur in the Internet Explorer browser on older versions.  Please note that we only support the 3 most recent versions of any browser, including Internet Explorer.  If you're using very old versions of Internet Explorer (or any other browser) not all features on our system may operate properly.  The best solution is to update your browser to the most recent version.

If you cannot update your browser, you can try the following options, but we cannot guarantee that they will work.  The only supported resolution is to use an up to date browser.


-----
MORE HELP AVAILABLE HERE:  https://support.google.com/recaptcha/?hl=en#6223828
-----




reCAPTCHA cannot display correctly on my Internet Explorer, how to fix it?

reCAPTCHA cannot display correctly if the IE Compatibility View is enabled for google.com. We suggest that you remove google.com from your list of sites that have Compatibility View enabled.

Turn off Compatibility view

  • IE 10
    1. In Internet Explorer, press the Alt key to display the Menu bar, or press and hold the address bar and select Menu bar.
    2. Click Tools and select Compatibility View settings.
    3. Select google.com under "Websites you've added to Compatibility View."
    4. Click Remove.
  • IE 9
    1. In Internet Explorer, press the Alt key to display the Menu bar, or press and hold the address bar and select Menu bar.
    2. Click Tools and select Compatibility View settings.
    3. Select google.com under "Websites you've added to Compatibility View."
    4. Click Remove.
  • IE 8
    1. In Internet Explorer, open the Tools menu at the top and select Compatibility View Settings.
    2. Select google.com under "Websites you've added to Compatibility View."
    3. Click Remove.

If you don't see google.com listed, or if you still see a warning about Compatibility View after following the steps above, make sure that your computer has the latest Windows updates. See Microsoft’s instructions for getting Window’s updates.

Feedback and Knowledge Base